TERMS

TERMS Since a great deal of learning is built into the scheduled session hours, proper time management is essential to help students balance life responsibility and schoolwork. While we understand that life can bring challenges to your schedule, please keep in mind that your instructor has set aside time for you and that there are other students that are impacted if you are late or miss sessions due to the instructor’s time schedule.

Late session arrival: If a student arrives late for a session – that does not extend their session. i.e., if a two-hour session is scheduled but a student arrives 15 minutes late – that session will still end at the originally scheduled 2 hour time. This is to make sure that the next scheduled student session can start on time. We encourage you to be on time when you make the commitment to the program.

Cancellation policy: Sometimes plans change and you may need to cancel a scheduled session. Our instructor has set aside the scheduled time for you and so a 24 hour in advance cancellation is required. An email to the instructor is the accepted method of cancellation. In the event the cancellation is less than 24 hours – a $50.00 fee is incurred by the student.

Missed session policy: Making up session hours and content may occur during scheduled free time of the program, at the sole discretion of management and additional fees may be applicable. A complete “no-show” (i.e., no notification from student about not attending and does not attend session) results in the loss of that session hour which is not refundable.

PLEASE NOTE: A maximum of only 1 day can be missed and made up. Any days missed past 1 day will be at the discretion of management and may not be granted. Additional fees starting at $250/day may apply for makeup sessions. Availability of makeup session time/date is at the sole discretion of management and instructor.